Relationship
SFL’s business ethos places huge value on relationship, with a strong focus on delivering long term added value to all of our customers.
At SFL we’ve always believed in the very best technical equipment – that’s why we partner with great brands like d&b audiotechnik – but we also believe passionately that supplying great kit is only the beginning of the service we offer to our customers.
Whether it’s through pre-sales support, technical advice, product demonstrations or training, our aim is that with our support you literally get more out of your solution when purchasing with SFL.
Our Approach
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Our Team
Purchasing a d&b audio system isn’t just a one-off transaction, it’s an investment in a relationship with a brand and with a supplier that will last the lifetime of your equipment and beyond. That’s why picking the right partner is crucial!
Behind every great relationship is a great team. At SFL we’ve assembled one of the best teams in the business to help you with your d&b audio solution.
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Understanding Your Needs
We always start a new relationship with our customers by asking a simple question, “why?” Focussing not just on what you do and how you do it, but beginning first with a desire to understand why, helps us to understand your core needs.
Our aim is to see your business, organisation or venue flourish through the application of industry leading audio solutions from d&b audiotechnik. Building on a relational understanding of your core requirements, we’ll help you to identify the audio solution that makes sense for you.
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Pre-Sales & Product Demos
Our dedicated team of d&b specialists will work with you to find the right systems, only selling solutions that are appropriate for your needs. We’ll help assess how new systems will integrate with your existing stock, provide detailed assistance with system design, and foster confidence through product demonstrations.
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Support
With decades of real world experience, our team know how important it is to keep your d&b systems on the road. Our d&b experts are on hand to provide technical support for every application, whether it’s advice on system configuration, fault finding or spare parts. With our proven history you can have complete confidence in the level of continued support going into the future.
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Training
Great audio systems need great technicians and engineers to maintain and configure them, that’s why top quality professional training has always been a core element of our value added service. With our help you won’t just be investing in equipment, but the skills and knowledge required to get the very best out of your d&b audio solution.
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Going The Extra Mile
We pride ourselves in rising to even the most difficult challenges, our team of event professionals look for every opportunity to deliver excellence for our clients.